There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved
Dear Sir,
I am Navneet Kaur; I am writing
this
letter to express my concern related to complaints that I receive at the reception desk on a regular basis from customers. The primary complaint section of the visitors is that there is no proper sitting area available in the hall. Moreover
, they also
face issues as they have to stand in long queues for longer
time Add an article
a longer
due to
short staff that wastes their precious time.
In my opinion
the reception area is quite vital as it is extremely common Add a comma
opinion,
as
that people always judge a book by its cover. Change preposition
apply
Therefore
, as soon as they start making predictions about our services due to
improper management in the main hall, most of the customers seem disgruntled many times a day.
The reception area requires certain changes, first,
the cover of the walls is dull and needs a change. Furthermore
, more chairs need to be added in the hall to make them comfortable and another trick that our centre can adopt to maintain its goodwill is hiring new personnel to render quick services.
I hope you consider my suggestion.
Yours sincerely,
Navneet Kaur.Submitted by ss6802125 on
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task achievement
Your letter addresses the task well, covering the complaints, the importance of the reception area, and suggestions for improvement. To make the response even stronger, provide a little more detail on the specific complaints or examples to make it more compelling.
coherence cohesion
Ensure that each paragraph contains a single main idea. This makes your writing clearer and easier to follow. For example, separating the reasons why the reception area is important and how it can be improved into distinct paragraphs would enhance readability.
task achievement
Your writing tone is suitable for a formal letter to a manager, maintaining professionalism throughout.
coherence cohesion
The logical structure of your letter is clear, with a proper introduction, body, and conclusion, which helps in understanding your points effectively.
coherence cohesion
Your greeting and closing are appropriate and fit well with the formal context of the letter.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite