You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.
Dear Sir,
My name is Parm. I am Writing a letter regarding an issue with my laptop that I purchased from your shop on the 20th of July. It is the Asus Flip model containing the latest window. My invoice number is FK12347.
I was satisfied with your service because
this
device was running smoothly. However
, after a week, when I played music with this
laptop, I was shocked that the speakers were not working and made a strange noise. It seemed a serious software issue.
Although
I phoned immediately to your customer care department immediately, they refused to respond to me. However
, According to
the purchasing agreement, if Electronis stops working or the software is damaged, the customer can return, exchange and get a refund within 3 months of purchasing. For me, it's only 2 weeks gone. Therefore
, the company is liable to pay me a refund or exchange.
I hope you will solve this
matter soon. I want to get a refund.
I will wait for a good response from you.
Regards,
parmSubmitted by parminderbitti3 on
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task achievement
Revise the sentence to avoid repetition: 'Although I phoned immediately to your customer care department immediately...' The second 'immediately' is redundant.
suitable writing tone
Try to use more formal language and avoid contractions for a more formal tone. For example, 'I am writing' instead of 'I'm writing.'
greeting and closing
The letter greets the recipient properly and closes with appropriate courtesy.
single idea per paragraph
The paragraphs are well-organized, each dealing with a single idea, making the letter easy to follow.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite