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Band 6.5

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
#show #results #questionnaire #visitors #parkway #hotel #customer #service #guests #years
The diagram illustrates the result of a questionnaire that asked visitors the the Parkway Hotel and how they rated their
customer
service
. The same questionnaire was given to 100
guests
 in 2005 and 2010. Generally speaking, the
customer
service
 at the hotel observed significant improvement in the rating within
this
five years
Correct your spelling
five-year
show examples
period
.
While
Correct word choice
apply
show examples
,
Remove the comma
apply
show examples
 the majority of
guests
 rated their experience as poor or satisfactory in 2005 and
whent
Correct your spelling
when
 it
come
Wrong verb form
came
show examples
 to 2010 the
customer
service
experienced
Replace the word
experience
show examples
to
Change preposition
on
show examples
good
Add an article
the good
show examples
 side. In 2005, some types of
customer
 services were poor which could not serve
to
Change preposition
apply
show examples
guests
 and the percentage of excellent accounted for 5 per
cent
 in
this
period
.
However
, it
come
Change the verb form
comes
show examples
 to 2010, excellent showed drastic change and it accounted for 28 per
cent
.
Also
, satisfactory comprised 45 per
cent
 in
this
period
 and it changed to low per
cent
in
Change preposition
apply
show examples
which accounted for 39 per
cent
 in 2010. If comes to 2010, in
this
 year there
Add a missing verb
are
show examples
some
customer
services
Fix the agreement mistake
service
show examples
 observed by
guests
 and
service
 experienced ups and downs
such
 as excellent
has
Unnecessary verb
apply
show examples
steadily
drastic
Correct word choice
apply
show examples
changed to
high
Correct article usage
a high
show examples
 score which
is
Unnecessary verb
apply
show examples
accounted for 28 per
cent
. In terms of, good
customer
service
 have increased to
better
Add an article
the better
show examples
 side which was 39 per
cent
 in
this
period
.
Submitted by chartakinnovation on

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Vocabulary: Rephrase your introduction. Words match: 67%.
▼
Vocabulary: Replace the words customer, service, guests, period, cent with synonyms.
▼
Vocabulary: Rephrase the word "undefined" in your introduction.
▼
Vocabulary: The word "change" was used 3 times.
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