You are not satisfied with a product you purchased. Write a letter to the store manager. In your letter: - Describe the product and the problem. - Explain what you want the store to do. - Say what you will do if the issue is not resolved.

Dear Sir/Madam, I am writing to raise a serious concern regarding the optimum nutrition whey protein
product
that I have recently purchased from your store. At the onset, the Whey ISO protein 2 lbs of $450 in chocolate flavoured is the
product
which I purchased on the 25th of
last
month. Though the expiry date of the
product
is up to March 2026, I opened the
product
9th of
this
month. It left me in a shell-shocked condition when I saw some insects running in the
product
. Honestly, being a premium member, I always rely on your products but
this
time I am totally annoyed. It would be really appreciable if your store would tell me the reason for delivering me
such
an item and try to replace it within three days. In any case, if your store fails to act quickly, a legal discourse will be initiated against you in the consumer court
along with
the necessary documentation. I hope you will resolve
this
matter within the prescribed limit. Yours faithfully, Jacob Brown
Submitted by Mrjit147 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
Your letter is already very clear and well-structured, but you could enhance it by slightly improving the logical flow between the paragraphs. For example, you could mention your premium membership in the beginning to emphasize the trust you place in the store.
task achievement
Consider refining the tone by using slightly more formal language in certain areas. For example, instead of 'totally annoyed', you could say 'extremely disappointed', which sounds more formal and professional.
task achievement
You addressed all parts of the task effectively by describing the product and the problem, explaining what you want the store to do, and stating what actions you will take if the issue is not resolved. This shows a complete and well-rounded response.
task achievement
The letter maintains a suitable and consistent formal tone, which is appropriate for this kind of correspondence.
coherence cohesion
Your letter has a clear logical structure and flows well from one point to the next, making it easy to follow your argument.
coherence cohesion
The separation of ideas into different paragraphs helps the reader understand each point more clearly.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!
What to do next:
Look at other essays: