Task 1.3 You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say Give your flight details Why were you disappointed? Suggest some improvements to the airport services Write at least 150 words.

Dear Sir/ Madam, I am writing you
this
letter because I would like to express my impression of the
airport
.
Last
week, on June 18, I had a flight from Amsterdam to Toronto on Canada Air flight number 13P288. The flight was comfortable, but after
arrival
Replace the word
arriving
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at Toronto
Add a comma
airport,
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airport
Capitalize word
Airport
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I was surprised by the poor service of the
airport
. Namely, when I went through customs control, only two people worked there, which is why we went through all the processes for a very long time.
Also
, I want to add that the men's toilets were closed,
the
Correct word choice
and the
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staff offered us to use the women's toilet. It was very uncomfortable. I ask you to improve the quality of service at the
airport
, hire staff in the customs area and invite
a
Correct the article-noun agreement
apply
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special workers to fix the toilets. Toronto
Airport
is of great importance for international flights and must be of appropriate quality. I hope for
understanding
Correct pronoun usage
your understanding
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and feedback. Sincerely, Vladimir Belitskii
Submitted by samedovateacher on

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grammar
Watch out for minor grammatical errors to polish your letter further.
style
Make sure each paragraph flows smoothly to enhance coherence.
structure
Clear structure with a solid opening and closing.
task achievement
Complete and detailed response to the task.
tone
Tone is suitably formal, as required by the task.
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