You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include •Where you stayed •What the problems were •How they can fix your complaints
Dear Sir or Madam,
I am writing in order to express my dissatisfaction with the room services at your hotel.
I made a booking through the website Aviasales. Your place was so wonderful and I thought I
choose
the right location .Wrong verb form
chose
However
, my room was terrible and I spent 3 miserable nights there. My room number was 122.
Firstly
, the TV was not working. I was going to watch my favorite
show but I could not. Change the spelling
favourite
Secondly
, as you know I did a conference with my company which was so vital for me. My colleagues told me that my internet connection was awful. On account of the fact that I was connected to your hotel’s Wifi. Thirdly
, I was not provided with enough clean towels in the bathroom. I am extremely disappointed with the service I received.
I demand that you resolve these issues as soon as possible. Furthermore
,do not forget to be respectful to your customers.
Yours faithfully
Askarova MohinurSubmitted by omondavlat91 on
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task achievement
Include more specific details about the problems, such as the exact dates of your stay and a clearer description of the TV and internet issues.
coherence and cohesion
Structure your paragraphs to clearly separate different complaints. This makes your letter easier to read and understand.
greeting and closing
The letter includes a clear greeting and closing, showing politeness and respect.
task achievement
You have clearly described your dissatisfaction, which helps convey the urgency and importance of your complaints.
suitable writing tone
Your writing tone is appropriate for a complaint letter; it is formal and direct.
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