ou should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.

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Dear Sir or Madam, I am writing in order to express my dissatisfaction with a
camera
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that I bought from your store a week ago. I am Mohinur a loyal customer of your company for many years. I was very delighted with my previous purchase.
However
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,
this
Linking Words
time I am extremely disappointed with the quality of the device and
a
Correct article usage
the
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customer service. On 27th April I
brought
Correct your spelling
bought
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a new brand
camera
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which is named Sony. When I switched it on , the screen stopped working. I went back to your shop and returned the
camera
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.
Also
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, I spoke to the salesman , he said that they will fix my
camera
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in 2 days. It has been a week since I spoke to him, but
this
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device has not been repaired yet. I demand a quick replacement by the company as soon as possible. I look forward to hearing from you soon. Yours faithfully Askarova Mohinur

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task achievement
Provide more specific information about how you would like the company to resolve the issue. For example, mention a deadline for the replacement or a preferred method of resolution (e.g., refund, new camera, etc.).
coherence cohesion
Consider adding transitional phrases between paragraphs to improve the flow of ideas. This will help your letter read more smoothly.
task achievement
You have clearly introduced yourself and explained the situation in detail.
task achievement
The tone of the letter is appropriate and conveys your disappointment without being overly aggressive.
coherence cohesion
Your closing is polite and professional, which is important in formal letters.
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