You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter : • Introduce yourself • Explain the situation • Aay what action you would like the company to take
Dear Sir or Madam
I'm Ravshanova Mushtariy,and I'm writing in order to complain about the
camera
I purchased a week ago from the company
you own.I have been working as a photographer since 2019.My job requires the best camera
and photographer.I photograph for the
special and big events,Correct article usage
apply
such
as weddings,so I need to take the best photos, therefore
I need a top quality
Add a hyphen
top-quality
camera
,and there was
a big event coming up Wrong verb form
is
this
week.For that reason
I went to the finest Add a comma
reason,
company
to purchase one.I bought the best of the best camera
and it cost me arm and leg,to be honest
it was really hard to choose Add the comma(s)
honest,
camera
because there were many cameras.After the Correct article usage
a camera
purchase
I tried to take photos of the wedding Add a comma
purchase,
however
not only camera
had
a blurry effect but Wrong verb form
have
also
there were a
big circles in each corner of the photos I took.It never happened in Correct the article-noun agreement
apply
my
5 years of my career.At Change the word
the
first
I contacted the Add a comma
first,
company
to report the problem however
I didn't got
any response.So I visited there,returned the Change the verb form
get
camera
and asked for the repairment
, but it's been a week Replace the word
repair
however
I haven't received any news from the company
,so I thought it is not possible to repair I therefore
suggest that I be given a full refund.I look forward to hearing from you
Yours faithfully
Ravshanova MushtariySubmitted by omondavlat91 on
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coherence cohesion
Ensure that each paragraph contains a single idea for better readability. Group related points together, such as your job requirements and the issue with the camera.
task achievement
Use appropriate formal language and check for minor grammatical errors. For example, "report the problem however I didn't got any response" should be "report the problem; however, I didn't get any response."
task achievement
The letter addressed the task requirements well by introducing yourself, explaining the situation, and stating the desired action from the company.
coherence cohesion
The closing of the letter is polite and appropriate for a formal complaint.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.