You have bought a new camera but when you got it home you found it had some problems.You returned the camera and spoke to the company representative a week ago but camera has still no been repaired. Write a letter to the company. In your letter: ●Introduce yourself ●Explain the situation ●Say what action you would like the company to take

Dear sir or madam I am writing to express my
dissapointment
Correct your spelling
disappointment
with
a
Correct article usage
the
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camera that I bought it from your store a few weeks ago. My name is Raxmon Kamolov and I have been a regular customer of your company for many months and I often purchase soo many electronic
equipments
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types of equipment
pieces of equipment
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from your store. I would
advice
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advise
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many of my
friend
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friends
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to use
this
store. The first thing I would like to draw your attention to
the
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is the
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camera that I bought
few
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a few
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weeks ago is not working very well.
Then
I contact the office manager about
this
mistake.
However
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However,
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they did not do anything. I would
be
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appreciate
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appreaciate
Correct your spelling
appreciate
it if you could give me a full
refound
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refund
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or replace my camera and
i
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I
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would like to have a punishment with your managers I look forward to your reply and
solve
Wrong verb form
solving
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my problem. Raxmon Kamolov Yours faithfully
Submitted by omondavlat91 on

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task achievement
Focus on more specific details about the problem with the camera. For example, mention what specific problem has occurred and how it affects the use of the camera.
coherence cohesion
Improve the clarity of your request. Instead of 'punishment with your managers,' perhaps say 'address the issue with your managerial staff to ensure better customer service in the future.'
task achievement
You have effectively introduced yourself and described your history as a regular customer, which strengthens the context of your complaint.
greeting and closing
The opening and closing lines of your letter are polite and appropriate for a formal letter.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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