You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.
I want to write a complaint about the
room
to the hotel manager. I came to England for a company conference and stayed in a hotel as I did not have my own home.
I was staying in the most prestigious and luxurious hotel in England. I settled in a room
here. I was told that you have been placed in one of our best rooms. But I saw that the conditions here are not sufficient. Maybe I am the only one with a problem in my room
. But there are not as many amenities as I would like. For example
, the maids can not provide good service and this
room
has no TV and has an uncomfortable bed.
Sorry, but I had to complain about this
. Please give me a room
with a good bed, TV and all amenities
. Correct article usage
the amenities
In addition
, the servants should also
provide good customer service.
Your
faithfully
Qobiljonova KamolaCorrect the word
Yours
Submitted by omondavlat91 on
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task achievement
Add specific details about the hotel and conference to provide a clearer context.
coherence and cohesion
Make sure each paragraph has a single, focused idea to improve coherence.
coherence and cohesion
The letter has a clear introduction, body, and closing.
task achievement
The writing tone is mostly appropriate for a formal complaint letter.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.
Essentional vocabulary list for IELTS Writing 7+
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