IELTS Writing Correction Service
Writing Samples
Band 7

You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.

✨ Do you want to improve your IELTS writing?
I want to write a complaint about the
room
Use synonyms
 to the hotel manager. I came to England for a company conference and stayed in a hotel as I did not have my own home. I was staying in the most prestigious and luxurious hotel in England. I settled in a
room
Use synonyms
 here. I was told that you have been placed in one of our best rooms. But I saw that the conditions here are not sufficient. Maybe I am the only one with a problem in my
room
Use synonyms
. But there are not as many amenities as I would like.
For example
Linking Words
, the maids can not provide good service and
this
Linking Words
room
Use synonyms
 has no TV and has an uncomfortable bed. Sorry, but I had to complain about
this
Linking Words
. Please give me a
room
Use synonyms
 with a good bed, TV and all
amenities
Correct article usage
the amenities
show examples
.
In addition
Linking Words
, the servants should
also
Linking Words
 provide good customer service.
Your
Correct the word
Yours
show examples
 faithfully Qobiljonova Kamola

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement
Add specific details about the hotel and conference to provide a clearer context.
coherence and cohesion
Make sure each paragraph has a single, focused idea to improve coherence.
coherence and cohesion
The letter has a clear introduction, body, and closing.
task achievement
The writing tone is mostly appropriate for a formal complaint letter.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • conference: a formal meeting for discussion
  • amenities: useful features or facilities
  • maintenance: the process of preserving a condition or situation
  • gratitude: the quality of being thankful
  • viable: capable of working successfully
  • refund: pay back (money), typically to a customer who is not satisfied with goods or services bought
  • complementary: combining in such a way as to enhance or emphasize the qualities of each other or another
  • discomfort: a state of unease or hardship
  • impact: have a strong effect on someone or something
  • resolve: settle or find a solution to a problem
What to do next:
Look at other essays: