The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.

The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.
IELTS Writing Task Chart for The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.
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The diagram depicts the rate of
satisfaction
Use synonyms
from customer to airline and the table illustrates the
satisfaction
Use synonyms
aspects of flying experiences in 1999, 2000, and 2007 in the United States of America. As can be seen, the level of
satisfaction
Use synonyms
with air travel slightly increased and the high polls of specific aspects of experience flight
was
Correct subject-verb agreement
were
show examples
courtesy of flight attendance. First and foremost, the
satisfaction
Use synonyms
of airlines gradually
increase
Wrong verb form
increased
show examples
stood
Wrong verb form
standing
show examples
was 65% in 1999. It was followed by 2000 at 69% and 72% in 2007.
In contrast
Linking Words
, every year
was
Correct pronoun usage
there was
show examples
occurred
Verb problem
apply
show examples
a minimal decrease at 32% in 1999. After that, there was a slight decline to 29% in 2000 and the leveling of dissatisfaction in 2007 around 24%.
Subsequently
Linking Words
, there were several major
of
Change preposition
apply
show examples
customer
satisfaction
Use synonyms
based on the polling, which was measured by percentage. The courtesy of flight attendants was a rank first and
significant
Change the word
significantly
show examples
increasing
Wrong verb form
increased
show examples
from
at
Change preposition
apply
show examples
88% in 1999 to 92% in 2007 and
also
Linking Words
the price of tickets from 45 in 1999 to 65 in 2007. Meanwhile, there
were
Change the verb form
was
show examples
a
Correct article usage
apply
show examples
stable growth consisting of
check-in
Fix the agreement mistake
check-ins
show examples
that
reach
Wrong verb form
reached
show examples
a peak in 2000 at 89 but it
was occurred
Change to the active voice
occurred
has occurred
show examples
minimal decreasing to 88 in 2007 and the schedules stood
at
Change preposition
from
show examples
75 in 1999 to 79 in 2007.
In addition
Linking Words
, the comfort of seats was not included in the polling in 1999 and 2000 but in 2007 it was already included and stood at 47.

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Vocabulary: Replace the words satisfaction with synonyms.
Vocabulary: Rephrase the word "undefined" in your introduction.
Vocabulary: The word "increased" was used 2 times.
Vocabulary: The word "stood" was used 3 times.
Vocabulary: The word "slightly" was used 2 times.
Topic Vocabulary:
  • Customer satisfaction
  • Air travel
  • Booking process
  • Luggage services
  • Punctuality
  • In-flight services
  • Customer service
  • Trend analysis
  • Improvement/decline in satisfaction
  • External factors influencing satisfaction
  • Advancements in technology
  • Airline policies
  • Economic factors
  • Customer expectations
  • Impact of technology
  • Competition among airlines
  • Airline practices
  • Regulations
  • Perception and satisfaction
  • Satisfaction levels
  • Safety concerns
  • Punctual flights
  • Booking process efficiency
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