You should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.

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Dear sir, I am writing
this
letter to express my dissatisfaction with a camera that I bought from your company which had sent for
repairing
Change the form of the verb
repair
show examples
. My name is
honey
Capitalize word
Honey
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and I ordered
Canon
Correct article usage
a Canon
show examples
camera for my
sister
Change noun form
sister's
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wedding to capture some important moments.
Date
Correct article usage
The date
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of purchase is 12,July and
model
Correct article usage
the model
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is CA457. I got my item on 13, July, no doubt,
service
Correct article usage
The service
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was nice, but I was not at home when
delivery
Correct article usage
the delivery
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boy handled it to my sister. I was so excited before opening, but
condition
Add an article
the condition
a condition
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of
camera
Correct article usage
the camera
show examples
disappointed me because I spent over 2000$.
Furthermore
,
Correct article usage
the lanses
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lanses
Correct your spelling
lenses
was broken and creating trouble during shooting time, so I decided to repair it from your company. Immediately
next
Correct article usage
the next
show examples
day, I
return
Wrong verb form
returned
show examples
it.
Submitted by harmandeep51075 on

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coherence cohesion
Ensure each paragraph covers a single main idea. Combine related sentences or break up long paragraphs if needed.
coherence cohesion
Proofread for minor grammatical errors and typos, such as 'lanses' instead of 'lenses'.
task achievement
Clear and direct expression of dissatisfaction with the camera.
task achievement
Specific details about the purchase (date, model, cost) are included, which add to the clarity of the situation.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • representative
  • troubleshoot
  • recap
  • response
  • repair
  • replace
  • refund
  • inconvenience
  • timely
  • purchase date
  • model number
  • issue
  • malfunction
  • customer satisfaction
  • promptly
  • warranty
  • escalate
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