You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter Describe the problem to the equipment Explain how this problem is affecting your work • say what you want the shop or company to do
Dear Sir or Madam,
I am writing in order to complain about the
laptop
which I purchased from one of your shops a few days
ago and it is the most important thing for my job however
, it has not turned on for 2 days
. I think the problem is the laptop
's screen because the laptop
has been working but the screen has showing only black for 2 days
.
I have not been working for 2 weeks because of my illness , therefore
last
week my boss told me that I have to buy a new laptop
or PC for my position. Then
I went to your shop and purchased a brand-new laptop
which was advised by one of your staff .
Firstly
, it worked properly and I had sent documents that were given to me by my boss. However
, it unfortunately did not switch on 2 days
ago. I was disappointed because I have never expected it, therefore
I phoned customer service but no one answered my calls.
I look forward to receiving a full refund and a replacement laptop
at no additional cost.
Yours faithfully,
AsadbekSubmitted by omondavlat91 on
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task achievement
You may want to add more specific details about the exact type or model of the laptop to make your complaint more clear.
coherence cohesion
Consider breaking down the second and third paragraphs into smaller paragraphs to ensure each idea has a single focus.
task achievement
You have provided a clear description of the problem with the equipment.
task achievement
The letter has a polite and professional tone, which is suitable for this type of correspondence.
coherence cohesion
The greeting and closing are appropriate and correctly used.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite
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