You work at home and have a problem with a piece of equipment that you use for your job Write a letter to shop or company which supplied the equipment. In your letter: • Describe the problem with the equipment. • Explain how this problem is affecting your work. • Say what you want the shop or company to do.
Dear Sir or Madam,
I am writing to complain about
problem
with Add an article
a problem
computer
that I purchased from your company two weeks ago, Add an article
a computer
the computer
as well as
recommending
the action Wrong verb form
recommend
the
your company should take.
Remove the article
apply
Firstly
, the computer was working properly only
a week, Change preposition
for only
then
suddenly it was stop
working. Change the verb form
stopped
Then
I plugged in the charging cable, unfortunately, it did not switch on and it was blank. I am disappointed because I tried to contact to
your company service but no one answered my calls.
Change preposition
apply
In addition
, this
equipment seems to not be updated. Furthermore
, I can not do my daily tasks efficiently. This
problem
makes my job hard and I am not able to finish my tasks.
I need a new one to finish my projects because It is really important to my job.
To resolve this
problem
, I would appreciate it if you could replace the item for
another which works well.
I look forward to hearing from you as soon as possible and Change preposition
with
resolution
to my Correct article usage
a resolution
problem
.
Yours faithfully,
Nilufar SharipovaSubmitted by omondavlat91 on
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coherence cohesion
To achieve a clearer and more natural flow, consider using conjunctions and transitional phrases more effectively. For instance, phrases like 'Moreover,' and 'As a result,' can help in connecting ideas.
task achievement
Be sure to proofread for grammatical and vocabulary issues. For example, phrases like 'I am writing to complain about problem with computer' should be 'I am writing to complain about a problem with the computer.'
coherence cohesion
The greeting and closing are very well done. They are polite and set a formal tone.
task achievement
You have effectively described the problem and its impact on your work, which is excellent for task achievement.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.