You work at home and have a problem with a piece of equipment that you use for your job Write a letter to shop or company which supplied the equipment. In your letter: • Describe the problem with the equipment. • Explain how this problem is affecting your work. • Say what you want the shop or company to do.

Dear Sir or Madam, I am writing to complain about
problem
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a problem
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with
computer
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a computer
the computer
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that I purchased from your company two weeks ago,
as well as
recommending
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recommend
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the action
the
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apply
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your company should take.
Firstly
, the computer was working properly
only
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for only
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a week,
then
suddenly it
was stop
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stopped
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working.
Then
I plugged in the charging cable, unfortunately, it did not switch on and it was blank. I am disappointed because I tried to contact
to
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apply
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your company service but no one answered my calls.
In addition
,
this
equipment seems to not be updated.
Furthermore
, I can not do my daily tasks efficiently.
This
problem
makes my job hard and I am not able to finish my tasks. I need a new one to finish my projects because It is really important to my job. To resolve
this
problem
, I would appreciate it if you could replace the item
for
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with
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another which works well. I look forward to hearing from you as soon as possible and
resolution
Correct article usage
a resolution
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to my
problem
. Yours faithfully, Nilufar Sharipova
Submitted by omondavlat91 on

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coherence cohesion
To achieve a clearer and more natural flow, consider using conjunctions and transitional phrases more effectively. For instance, phrases like 'Moreover,' and 'As a result,' can help in connecting ideas.
task achievement
Be sure to proofread for grammatical and vocabulary issues. For example, phrases like 'I am writing to complain about problem with computer' should be 'I am writing to complain about a problem with the computer.'
coherence cohesion
The greeting and closing are very well done. They are polite and set a formal tone.
task achievement
You have effectively described the problem and its impact on your work, which is excellent for task achievement.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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