You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. •describe the problem with the equipment •explain how this problem is affecting your work •say what you want the shop or company to do

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Dear Madam, I hope you are in good health. The purpose of my letter is that
last
week I purchased a
high speed
Add a hyphen
high-speed
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WIFI
device
,from your store in Vaughan. The issue is that the WIFI
device
gets disconnected several times in between my work.
According to
the description of the product, the
device
should be providing
high speed
Add a hyphen
high-speed
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internet, but it is not functioning as specified in the product advertisement and
keep
Correct subject-verb agreement
keeps
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getting disconnected. The thing is I am
Civil
Correct article usage
a Civil
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engineer by profession, and I am currently working from home.
Furthermore
, my work Is solely based on drawing and designing for which I require good speed WIFI. As the
device
is not functioning properly, I am facing delays in my work which is resulting in various complaints from clients.
Therefore
, I request your company to kindly look into
this
matter and send someone to get the modem replaced as early as possible. I have heard your company is reliable and known for its after-purchase customer service,
therefore
I am hopeful that my issue will be resolved soon. Thank you for
consideration
Correct pronoun usage
your consideration
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. Yours faithfully, Umida Abdumajitova
Submitted by omondavlat91 on

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coherence cohesion
The logical structure of the letter is quite strong overall, but ensure every paragraph flows smoothly into the next to maintain coherence.
task achievement
While the letter provides a clear and complete response, you may want to include additional details such as the exact model of the WIFI device and the date of purchase for better clarity.
coherence cohesion
The greeting and closing are appropriate and polite, which sets a respectful tone for the letter.
coherence cohesion
Each paragraph covers a single, well-defined idea, aiding in clarity and readability.
task achievement
The letter clearly describes the problem, its impact on work, and a request for action, covering all necessary points adequately.
task achievement
The tone of the letter is polite and professional, appropriate for a correspondence of this nature.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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