IELTS Writing Correction Service
Writing Samples
Band 8.5

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I hope
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 message finds you well. I am writing to follow up on a radio I purchased from your store two weeks ago, which has not been functioning properly. On August 1st, I bought the MX300 model, and shortly after, I encountered issues with its Bluetooth connectivity. I contacted your customer service, and a representative collected the radio two days later, assuring me it would be repaired promptly.
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, it has now been a week, and I still have not received any updates regarding the repair status. I must express my disappointment with
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 experience, as I had higher expectations for the service quality from a reputable chain like yours.
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 delay has adversely affected my work as a musician, where reliable equipment is essential. Considering that a week should suffice for a diagnosis and repair, I would appreciate an explanation for the delay.
Lastly
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, I kindly request that you expedite the repair of my radio or, if it cannot be fixed promptly, provide a replacement. Thank you for your attention to
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 matter. Yours faithfully, John Pitt

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task achievement
You could include a specific date or timeframe by which you expect the issue to be resolved to add clarity.
coherence cohesion
You could provide a little more detail on how the Bluetooth connectivity issue affects your work as a musician for more impact.
coherence cohesion
The letter is very well-structured and covers all required points clearly and logically.
task achievement
Your tone is polite and professional, which is suitable for a formal complaint letter.
coherence cohesion
Each paragraph deals with a distinct idea, which enhances readability.
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