You recently purchased a piece of equipment for your kitchen but it did not work properly. Write a letter to the store manager. In your letter: Describe the problem with the equipment. Explain how this issue has affected you. State what you would like the store to do about it.
Dear Madam or Sir,
I hope
this
letter finds you well.My name is Pouria Sharifzad .If you remember , Last
night , I bought a refrigerator from your store . I am writing you this
letter to express my dissatisfaction about my shopping experience .
It worked well for two hours yet suddenly went off and did not work anymore with
no reason . It seems there is something wrong with the engine or Change preposition
for
eletricity
system .
The problem caused my foodstuffs to get spoiled and it made my kitchen dirty . I could not do my other jobs Correct your spelling
electricity
due to
find another place to keep my stuff .
I want to ask you to replace my device with a new one as my refrigerator includes a one year
guarantee . Add a hyphen
one-year
In addition
, I hope you offer my
Correct pronoun usage
me
some
refund to cover my costs Correct determiner usage
a
due to
the problem I had .
Yours cincerely
,
Pouria Sharifzad.Correct your spelling
sincerely
Submitted by pouria.sharifzad on
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Grammar
Consider revising some sentences for grammar issues, such as 'It seems there is something wrong with the engine or eletricity system.' It could be more clear if you say 'It seems there is an issue with the engine or electrical system.' More proofreading for minor grammatical issues can improve clarity.
Tone
While the overall tone is polite and clear, refining the language to sound more formal and polished may help. For instance, avoid using phrases like 'with no reason,' and instead say 'without any apparent cause.'
Task Response
The letter addresses all parts of the task effectively, clearly explaining the problem, how it has affected you, and what you want the store to do.
Coherence and Cohesion
The structure of the letter is logical, with a clear opening, explanation of the issue, its impact, and a concluding request for action.
Coherence and Cohesion
Your greeting and closing are polite and appropriate for a formal letter.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,