You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do

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Dear Sir, I am writing to you to express my dissatisfaction with the

last

Linking Words

residence in your hotel. Please let me elaborate on what happened to me that night. I booked a room on 15th of

this

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March, as I had an important conference to attend the next day.

However

Linking Words

, when I went to sleep, I was faced suddenly, with a noise coming from the bathroom.

Although

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I called the room service to come to check the problem, but nobody came until I called them for the third time. The technician spent half an hour checking the problem, but it was not solved.

Besides

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that, I asked them to change for me the room, but they claimed that there was no vacancy, so I bearly had a few hours of sleep before I woke up for the next day. The manager apologised and promised to compensate me by offering me a two-day staycation at any of your hotels in the UAE, but I did not receive any email from his side regarding

this

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issue.

Therefore

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, I would like to suggest that your manager and the staff be informed again about the hotel policy, especially regarding the hospitality part

as well as

Linking Words

the importance of the well-being of their residents as

such

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behaviour would certainly affect the reputation of the place, and I would like to hear from you regarding the compensation part as I was promised before by your employee. Best regards, Rayan.Anne

nawartomryMon Aug 19 2024

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coherence cohesion

Ensure all ideas are logically structured and connected to enhance the clarity of your letter.

coherence cohesion

Use paragraphs effectively to separate different ideas or parts of your letter. For example, separate the problem description from the resolution part.

task achievement

Although your response is complete, provide more specific details about the fault and its impact on you to strengthen your case.

task achievement

Maintain a formal yet polite tone throughout the letter, especially when mentioning your dissatisfaction or making requests.

coherence cohesion

The greeting and closing of your letter are appropriate and well-executed.

task achievement

You successfully described the problem, explained what the manager said, and clearly stated what you want the manager to do.

8
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

243 words

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