You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do

Dear Sir, I am writing to you to express my dissatisfaction with the

last

residence in your hotel. Please let me elaborate on what happened to me that night. I booked a room on 15th of

this

March, as I had an important conference to attend the next day.

However

, when I went to sleep, I was faced suddenly, with a noise coming from the bathroom.

Although

I called the room service to come to check the problem, but nobody came until I called them for the third time. The technician spent half an hour checking the problem, but it was not solved.

Besides

that, I asked them to change for me the room, but they claimed that there was no vacancy, so I bearly had a few hours of sleep before I woke up for the next day. The manager apologised and promised to compensate me by offering me a two-day staycation at any of your hotels in the UAE, but I did not receive any email from his side regarding

this

issue.

Therefore

, I would like to suggest that your manager and the staff be informed again about the hotel policy, especially regarding the hospitality part

as well as

the importance of the well-being of their residents as

such

behaviour would certainly affect the reputation of the place, and I would like to hear from you regarding the compensation part as I was promised before by your employee. Best regards, Rayan.Anne