IELTS Writing Correction Service /
Writing Samples /
Band 7.5

You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter: •Give details of the delivery •Describe what was damaged •Say what you would like the manager to do

#home #realise #person #item #manager #delivery #company #•give #•describe #•say
Dear Sir or Madam, I am writing to you to express my current dissatisfaction with the delivery service offered by your company, as one of my precious goods was damaged during the transportation. On July 20, I placed an order for the newest sofa design listed in your catalogue. The reference number for my package is 12D34 and the courier truck delivered it to my house yesterday, on July 21. Unfortunately, an item of mine was accidentally knocked over and damaged
while
 the personnel was moving the piece of furniture in the living room. Specifically, an ancient decorative vase was shattered and cannot be repaired.
Therefore
, I kindly request your assistance in addressing
this
 matter. I would appreciate
if
Correct pronoun usage
it if
show examples
 your company could compensate
for
Correct pronoun usage
me for
show examples
 the damaged item.
Additionally
, I can provide all information in detail, including photos, if necessary. Please let me know how we can proceed to solve
this
 issue. I look forward to
a
Remove the article
apply
show examples
quick action and compensation for the broken vase. Yours faithfully, Anne.
Submitted by acaitaz on

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task achievement
To enhance task response, you could mention the exact value or sentimental importance of the vase, providing a clearer context for compensation.
coherence cohesion
Work on further separating ideas into paragraphs; for instance, you could start a new paragraph to discuss what you would like the manager to do.
coherence cohesion
The letter has a clear and logical structure, making it easy to follow the sequence of events and requests.
coherence cohesion
The greeting and closing are appropriate and polite, reflecting a formal tone suitable for a complaint letter.
task achievement
The writing tone is suitable and professional, effectively conveying dissatisfaction without sounding confrontational.
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