Writing Task 1 you have bought some clothing onllne and are not s atisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> describe the problem -> explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Good afternoon, dear sir/madam.
First of all, let me, please, express to you my real delight in your online shop. I used to buy a lot of clothes from you.
My
last
purchase was a dress
for my daughter for prom, she graduated from 8th grade. in my humble opinion, the dress
we have found was your best! It was so beautiful. When we had obtained the parcel, my daughter was so excited. It was a green velvet dress
.
I'll get you some details, and I'll explain to you what was the problem. The parcel number was IM2930482CA, and the dress
number on the website was GPD1234. Unfortunately, the dress
was smaller than it should have been. We measured all the parameters elaborately before the order, and I can't really understand what happened - is it a mistake in the size or something else?
I'm writing this
letter with the purpose of asking for your help. We urgently need a new dress
in the correct size. My daughter's prom will be next week, and she will be the most beautiful girl in the world if you send us a new dress
.
Thanks in advance, looking forward to hearing from you.
Anastassia.Submitted by anastasia on
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task achievement
Make sure to double-check for small grammatical errors or typographical mistakes, such as 'onllne' instead of 'online' and 's atisfied' instead of 'satisfied'.
coherence cohesion
It is advisable to use consistent capitalization, such as 'my last purchase' instead of 'My last purchase' and 'your help' instead of 'Your help'.
coherence cohesion
The letter has a logical structure with a clear beginning, middle, and end.
coherence cohesion
The greeting and closing are appropriate and polite.
coherence cohesion
Each paragraph deals with a single idea, making the letter easy to follow.
task achievement
The tone of the letter is suitable for a formal complaint.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,