You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.
Dear Sir or Madam,
I am writing regarding a technical issue that has been discovered in my recent purchase from your store. The item I bought is a duel content Dell laptop at Bestbuy which is located in Bramele city centre.
I am an international student in Canada and a student of Algoma University in Brampton. My major is Information Technology. I have been in Brampton for two months.
Moreover
, I bought this
device for worth 2100 dollars. After using it for 2 weeks, the screen of my laptop started flickering. Whenever I play YouTube or other video content, within an hour it starts creating issues. Besides
, my education is computer-based,and I have to do programming on some specific web-based platforms.
Also
, I got one year of warranty card at the time of purchase.Therefore
, I visited the store last
week. They refused to replace or fix my device free of cost. As they mentioned, a warranty card will only cover internal faults. They expressed it might be an external issue.
I would request you take a serious consultation on this
.
Yours faithfully,
Harpreet Kaur.Submitted by harpreet291kaur on
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minor grammar
To improve your letter, try to avoid minor grammatical errors. For example, 'duel content' should be 'dual content.' These small corrections make your text more professional.
paragraph structure
Your letter would benefit from combining shorter paragraphs into one. This will improve the coherence and make your writing more logically structured. For example, the first two paragraphs can be merged as they both provide background information.
greeting and closing
The closing is polite and appropriate, enhancing the formal tone of the letter.
task response
The letter has a clear purpose and you provided detailed information about the problem, demonstrating a complete response to the task.