You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter •Describe what happened that caused you to miss the flight •Explain how missing your flight affected you •Make it clear what you would like the airline to do.

Good afternoon, dear sir/madam. My name is Anastassia, and I missed my
flight
with your company two days ago. First of all, let me, please, express to you my real delight in your company's service. I have flown with your company at least for 6
last
years. And I'm writing
this
letter with the purpose of explaining the circumstances of the
flight
missing and finding the best solution to
this
problem. As you know, nowadays there are no meals on the short flights. So, I bought the sandwich before the
flight
. It seems like a service dog is starving because it tried to eat my sandwich from my bag.
Moreover
, the police officer was convinced that there were drugs there. They took me to a special room and started to check my baggage,
furthermore
, they conducted a private check of my clothes and my body. It was really annoying. And that was the cause of my lateness on the
flight
. I believe it wasn't my fault, that's why I have to get some special offer from you or the airport management.
For instance
, the free
flight
on my next vacation, or something like that. Looking forward to hearing from you. Best regards. Anastassia.
Submitted by anastasia on

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task achievement
Your letter provides a clear account of what happened and how it affected you, but it could be more concise.
coherence cohesion
Ensure there is a smoother transition between paragraphs, particularly when explaining how the incident affected you and what you would like the airline to do.
task achievement
You maintained a polite and respectful tone throughout the letter.
coherence cohesion
Your letter is logically structured, making it easy to follow the sequence of events.

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Topic Vocabulary:
  • incident
  • delay
  • inconvenience
  • compensation
  • reimburse
  • reschedule
  • itinerary
  • disruption
  • customer service
  • voucher
  • communication failure
  • travel expenses
  • alternative arrangements
  • accountability
  • airport congestion
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