IELTS Writing Correction Service /
Writing Samples /
Band 6

Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived.

#complaint #manager #furniture #company #purchase #delivery
Dear Manager, I am writing to express my dissatisfaction regarding the broken sofa that I bought from your store recently and to formally bring to your attention the concerns I have encountered. I believe it is important to address
this
matter
 promptly to reach a resolution. On the 7th of September, I purchased a fluffy sofa from your company. Unfortunately, my experience was far from satisfactory. At
first,
I chose brown furniture, but your delivery staff brought me a blue one.
Secondly
, the sofa has broken legs.
This
 issue has had a significant impact on me, causing inconvenience and distress. I expected better from your company, and the current situation does not meet the standards of quality and service that I have come to associate with your brand. I want to complain about what happened. In light of the above, I am seeking compensation for the broken item. I believe a fair resolution to
this
matter
 would satisfy my needs. I trust that your company values its customers and is committed to providing excellent service. I expect
this
matter
 to be addressed promptly and resolved to my satisfaction. Thank you for your prompt attention to
this
 issue. I believe that, with your cooperation, we can resolve
this
matter
 amicably. Yours sincerely, Teo Knockout.
Submitted by Teo Halimov on

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coherence cohesion
While the letter addresses the main points, it would benefit from a clearer structure. Consider organizing each concern into separate paragraphs to enhance readability and logical flow.
task achievement
To improve the completeness of your response, specify more details about how the broken legs affect the sofa's usability or your living situation.
task achievement
The letter clearly states the problems encountered and what you expect in response, demonstrating a clear and comprehensive approach.
coherence cohesion
The introduction and conclusion are present and adequately frame the content of the letter.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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