IELTS Writing Correction Service
Writing Samples
Band 5.5

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

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Dear Sir/Madam, I am writing to enquire about
the
Correct article usage
apply
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repair order # 1234 submitted under the name of Aravinda on 14 September 2024. I was exploring the internet to purchase a branded radio for my personal use and came across that
you
Correct pronoun usage
your
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 Telesonic brand doing well since I purchased it from your nearest branch located in Surry city
center
Change the spelling
centre
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 on 01 Sep 2024. Exactly after a week, the equipment
commences
Verb problem
began
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 to give me troubles like
stop
Wrong verb form
stopping
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 functioning, poor sound quality and
over heating
Correct your spelling
overheating
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.
As a result
Linking Words
, I am disappointed about
quality
Add an article
the quality
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 of the product and decided to never turn back to your shop again. The product was handed over to the service station of the branch about a week ago and agreed to complete the task within 3 days of the submission.
However
Linking Words
, I
did
Verb problem
have
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 not
receive
Wrong verb form
received
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 a response yet though I
kept
Verb problem
left
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 a voice message requesting an update
few
Change the article
a few
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 days back. So please be kind enough to inform me
the
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of the
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 reasons for
this
Linking Words
 significant delay. I would be really grateful to you if you
can
Wrong verb form
could
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 provide me
the
Add the preposition
with the
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 repaired product as soon as possible or a replacement for the old radio as I am unable to follow up back and
fourth
Correct your spelling
forth
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for
Change preposition
on
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this
Linking Words
 matter. You can
Correct your spelling
reach out
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reach-out
Correct your spelling
reach out
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 to me via phone or the address mentioned on the bill for any matter I am looking forward to hearing from you. Yours faithfully Aravinda

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coherence cohesion
Try to provide a more distinct conclusion to reinforce your request and underscore the urgency. This will help in making your purpose clearer.
coherence cohesion
Ensure that each paragraph is devoted to a single idea to enhance clarity and readability. Avoid merging multiple points in one paragraph.
coherence cohesion
Your greeting and closing are appropriate and polite, aligning well with formal letter-writing conventions.
task achievement
You have appropriately and clearly expressed your dissatisfaction and outlined the expected resolution, demonstrating a good understanding of the task requirements.
Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • promptly
  • compensation
  • customer satisfaction
  • reliable
  • favorable resolution
  • essential
  • retail business
  • well-known chain
  • swift resolution
  • personal use
  • disappointment
  • frustration
  • inquiry
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