You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.

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Dear Sir or Madam, I am writing to express my dissatisfaction about my

last

Linking Words

visit to the Regal

Hotel

Use synonyms

Change preposition

from

show examples

the 12th to the 15th of September 2024. There were six groups of my company for a business trip, and our

Use synonyms

room

Fix the agreement mistake

rooms

show examples

were 2501 to 2506. The service of your 5-star

hotel

Use synonyms

was out of my expectations.

Firstly

Linking Words

, I requested all the

Use synonyms

room

Fix the agreement mistake

rooms

show examples

were

face

Wrong verb form

facing

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the city view and non-smoking

Use synonyms

room

Fix the agreement mistake

rooms

show examples

. The front-desk staff arranged for us the mountain view

room

Use synonyms

and 2 of the smoking

room

Use synonyms

when we checked in, I

also

Linking Words

showed him the request for the booking confirmation letter but we could not get the other

room

Use synonyms

cause

Correct word choice

because

show examples

the

hotel

Use synonyms

was full booking on that day.

Secondly

Linking Words

, the air-conditioner did not work in

Use synonyms

room

Fix the agreement mistake

rooms

show examples

2502 and 2505.

However

Linking Words

, we called the service hotline to help fix it, but no response on the same day. I hope you can increase the team training and service skills to all the staff.

Furthermore

Linking Words

, I would appreciate it if you could refund 75% of the

hotel

Use synonyms

price for our stay as it was not ideal. Please give the matter your immediate attention. Yours faithfully, Carol

carolwan18Sun Sep 15 2024

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grammar

Ensure that all sentences are grammatically correct and clear. For instance, 'The service of your 5-star hotel was out of my expectations' could be rephrased to 'The service at your 5-star hotel did not meet my expectations.'

task achievement

Provide more detail on how the hotel's failures impacted your stay to strengthen your complaint. Mention specific inconveniences caused by the smoking rooms or the broken air-conditioners.

specificity

You have clearly outlined the purpose of your letter and mentioned specific details such as dates and room numbers, which makes your complaint specific and actionable.

structure

The letter is well-structured, with a clear opening, a detailed body describing the issues, and a closing that states your request and expectation.

6
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

194 words

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Topic Vocabulary:

conference: a formal meeting for discussion
amenities: useful features or facilities
maintenance: the process of preserving a condition or situation
gratitude: the quality of being thankful
viable: capable of working successfully
refund: pay back (money), typically to a customer who is not satisfied with goods or services bought
complementary: combining in such a way as to enhance or emphasize the qualities of each other or another
discomfort: a state of unease or hardship
impact: have a strong effect on someone or something
resolve: settle or find a solution to a problem

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You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.

At the present time, the population of some countries includes a relatively large number of young adults, compared with the number of older people.

It is sometimes said that people should be encouraged to get married before they are 30, as this is best for both individual and society. Do you agree or disagree? give reasons for your answers and include any relevant examples from your own knowledge or experience.

You should spend about 20 minutes on this task. You have lost your student identification card. This has created some problems for you. Write a letter to the director of student services. In your letter advise them of your situation explain how this is affecting you request a new card

The world is consuming natural resources faster than they can be renewed. Therefore, it is important that products are made to last. Governments should discourage people from constantly buying up-to-date or fashionable products. To what extent do you agree or disagree?

Some parents buy their children whatever they ask for, and allow their children to do whatever they want. Is this a good way to raise children? What consequences could this style of parenting have for children as they get older?