The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The table compares customer satisfaction ratings for their healthcare institutions namely Langston, Peveril and Marchbank based on five different service aspects.

Overall

, it is evident that the doctor's services in all three centres exhibit a commendable standard of care

while

other categories show great variation in scores.

Additionally

, Perevil offers the most satisfactory service,

whereas

Longston needs to address its shortcomings in most aspects. Marchbank delivers relatively reliable healthcare quality

,

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but should focus more on its pharmaceutical services. Upon closer inspection, Perevil ranks the highest with an

overall

mean of 8.3, excelling in both feedback to customer concerns (9.6) and administrative task-booking appointments (9.1). Langston,

on the other hand

, registers the lowest in reliability with only 5.8 out of 10, with particularly poor booking appointment and pharmacy service, given 5.2 and 5.1 respectively. Turning to Marchbank,

this

centre's evaluation points fall in between, achieving 7.2 on average.

However

, weaker scores of "Pharmacy" - 5.8 and "response to concerns" - 65 suggest that despite its solid clinical practice (all above 7.3),

this

centre ought to pay significantly more attention to customer relations.