There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ..........., You should write at least 150 words.

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Dear Sir/Madam, I am writing
this
Linking Words
letter to you to relay some difficulties I have witnessed in the past couple of weeks with your bus service company with reference to credibility in
"Okwa
Correct article usage
the "Okwa
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area" where I live: The major concerns I have are directed towards the arrival
time
Use synonyms
of the vehicle and their functional conditions.
Firstly
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, with reference to the arrival
time
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; I have been late to work on three occasions because of the delay I encountered with the buses arriving later than speculated on the app.
Secondly
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, as regards the working conditions; it is with
grreat
Correct your spelling
great
displeasure to mention that on one of my trips, the vehicle encountered an issue with the engine which caused all passengers to be left stranded. I will
advice
Replace the word
advise
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the company to review its app features like the arrival
time
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and program a range of arrival
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time
Fix the agreement mistake
times
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instead
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of a particular
time
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so that individuals can schedule themselves better.
Also
Linking Words
, frequent servicing and vehicle
check-up
Fix the agreement mistake
check-ups
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will ensure that they are in good and functional
conditions
Fix the agreement mistake
condition
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. I earnestly look forward to your swift and positive response. Yours faithfully, Oluwadamilola Owolabi.
Submitted by damilolasogbanmu on

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task achievement
Your response thoroughly addresses the points requested in the prompt. However, adding a bit more detail about how the travel delays specifically impact your work or daily life would enhance the completeness of the response.
coherence cohesion
Your letter is logically structured and your ideas flow well from one point to the next. However, there were minor grammatical errors such as "speculated on the app" which could be clearer as "indicated on the app."
greeting and closing
The greeting and closing are appropriately formal and polite, fitting the context of a complaint letter to a company.
logical structure
You maintained a clear, consistent structure with each paragraph addressing a specific point: describing the problems, explaining their impact, and suggesting improvements. This makes your letter easy to follow and understand.
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