There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ..........., You should write at least 150 words.

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Dear Sir/Madam, I am writing

this

Linking Words

letter to you to relay some difficulties I have witnessed in the past couple of weeks with your bus service company with reference to credibility in

"Okwa

Correct article usage

the "Okwa

show examples

area" where I live: The major concerns I have are directed towards the arrival

time

Use synonyms

of the vehicle and their functional conditions.

Firstly

Linking Words

, with reference to the arrival

time

Use synonyms

; I have been late to work on three occasions because of the delay I encountered with the buses arriving later than speculated on the app.

Secondly

Linking Words

, as regards the working conditions; it is with

grreat

Correct your spelling

great

displeasure to mention that on one of my trips, the vehicle encountered an issue with the engine which caused all passengers to be left stranded. I will

advice

Replace the word

advise

show examples

the company to review its app features like the arrival

time

Use synonyms

and program a range of arrival

Use synonyms

time

Fix the agreement mistake

times

show examples

instead

Linking Words

of a particular

time

Use synonyms

so that individuals can schedule themselves better.

Also

Linking Words

, frequent servicing and vehicle

check-up

Fix the agreement mistake

check-ups

show examples

will ensure that they are in good and functional

conditions

Fix the agreement mistake

condition

show examples

. I earnestly look forward to your swift and positive response. Yours faithfully, Oluwadamilola Owolabi.

damilolasogbanmuMon Sep 23 2024

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task achievement

Your response thoroughly addresses the points requested in the prompt. However, adding a bit more detail about how the travel delays specifically impact your work or daily life would enhance the completeness of the response.

coherence cohesion

Your letter is logically structured and your ideas flow well from one point to the next. However, there were minor grammatical errors such as "speculated on the app" which could be clearer as "indicated on the app."

greeting and closing

The greeting and closing are appropriately formal and polite, fitting the context of a complaint letter to a company.

logical structure

You maintained a clear, consistent structure with each paragraph addressing a specific point: describing the problems, explaining their impact, and suggesting improvements. This makes your letter easy to follow and understand.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

185 words

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