You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir/Madam I am writing with
regards
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regard
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to the company meeting that recently took place at your hotel. Participants left feedback which I would like to share with you and kindly ask
your
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for your
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consideration
on
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of
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clients
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clients'
client's
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feedback. First of all, the hotel’s environment is spectacular, the servers consume the highest knowledge of etiquette, the flowers on the table
were
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are
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eye-catching and mostly praised was the live music.
However
, guests did criticize the lunch. It was served in unequal portions and some had to wait over half an hour longer than the others. It is inconvenient to say the least, considering the limited time frame we had planned for the meeting. And,
lastly
, the ice cream that you gave was put into extremely narrow glasses as to why it was hard to eat it. I would suggest you
to
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apply
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measure proportions and include more description of the meal sizes in the menu. Taking into account the waiting time please do consider having the meals handed out at the same time so there wouldn’t be any struggles. And considering the ice cream issue I would recommend serving dessert on plates I do believe you will take into consideration my proposals and that way give more delicate service to guests and take
this
opportunity for you, as a business, to grow. Yours faithfully,
Submitted by oimigle on

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Coherence and Cohesion
Consider organizing the ideas into paragraphs more effectively, ensuring that each paragraph focuses on a single main point to enhance clarity for the reader.
Task Achievement
Include more specific examples or details to strengthen the suggestions in the letter. For instance, mention any specific issues with the food other than portion control and serving dishes.
Task Achievement
The letter clearly addresses each of the points prompted by the task: what participants liked, their dissatisfaction, and suggestions for improvement.
Coherence and Cohesion
The closing is polite and appropriate for the context of a formal letter, maintaining a respectful tone throughout.
Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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