You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter: • state your reason for writing • describe the problems • propose a solution

Dear Mr John, I am a student tenant living in one of your private accommodations in Brighton, and I must critically state the unresolved concerns that I and other tenants are experiencing inside the hostel. Over the past two weeks, I have complained bitterly about the issues with the hot water and heating system that isn't working in my lodge. I must commend the efforts of your technical team that have been working tirelessly to solve it,

however

, all have been to no avail.

Although

the electrician discovered some faulty heaters and has placed an order for new ones which were delivered yesterday, still, they aren't working perfectly. As a solution, and because I really love your agency, I would advise that in the meantime

while

solutions are being proffered to

this

hot water problem, you should provide me with temporary accommodation to stay in other available lodges within Brighton until everything is resolved. Thanks for your understanding. Yours sincerely, Moses.