IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage was lost. You did not receive your luggage until the last day of your holiday. Write to the airline, complaining about this situation saying why it caused you problems seeking suitable compensation

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Dear sir, I hope
this
Linking Words
 letter finds you in best of the spirits and radiant health. I am writing
this
Linking Words
 letter to express my dissatisfaction with the service of your airline because it lost my luggage in and
could
Verb problem
I have
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 not able to find it
till
Change preposition
to
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 date. To be precise, I boarded one of your planes number MH 312 from Mumbai to Istanbul
last
Linking Words
 week. When I landed in Istanbul, I waited for my luggage for two hours
at
Change preposition
in
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luggage
Correct article usage
the luggage
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 section. Later, I was informed that my belongings
are
Wrong verb form
were
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 still in transit.
Airline
Correct article usage
The airline
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 staff assured me to deliver it to me within two days, but they failed to do so. As I was on
a
Correct article usage
apply
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holiday I was barely left with any clothes.
Therefore
Linking Words
, I had to shop again from Istanbul
that
Correct pronoun usage
which
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 put
extra
Add an article
an extra
the extra
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 financial burden on me. As I have explained the whole situation in detail and because of the casual attitude of your airline staff, I had to suffer. In order to, make up for your mistake, I would appreciate
if
Correct pronoun usage
it if
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 you
can
Wrong verb form
could
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 pay for my overseas shopping. I hope you will look into the matter and I am looking forward to hearing from you. Yours faithfully, Jatinder

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complete response
Consider providing specific details about the financial impact (i.e., approximate cost) to strengthen your argument for compensation.
suitable writing tone
Replace 'to be precise' with a phrase like 'Specifically' or simply start with 'I boarded...' for a slightly more formal tone.
logical structure
Consider using a concluding sentence before your closing, summarizing your expectation for a response.
complete response
Your letter addresses all parts of the prompt: complaining, explaining problems, and seeking compensation.
logical structure
You've logically structured the letter with clear sections, making it easy to follow.
greeting and closing
Your greeting ("Dear sir") and closing ("Yours faithfully, Jatinder") are appropriate and courteous.
single idea per paragraph
Each paragraph maintains a single main idea, contributing to clarity.
Topic Vocabulary:
  • dissatisfaction
  • luggage handling
  • emotional stress
  • essential items
  • financial strain
  • replacement items
  • compensation
  • refund
  • monetary compensation
  • inconvenience
  • suitable solution
  • customer service
  • reimbursement
  • troubling experience
  • resolve
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