IELTS Writing Correction Service
Writing Samples
Band 8

You should spend about 20 minutes on this task. You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

✨ Do you want to improve your IELTS writing?
I am writing to express my dissatisfaction with a recently purchased
car
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 from your company. It is disappointing to have received no response from the customer service
team
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, as I have tried every method to contact them. I have not received any replies to my messages or emails. It has been nearly eight days since I purchased my second-hand Toyota from your showroom, and I expected no problems after completing the purchase.
However
Linking Words
, after just a few days, the
car
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 began to behave abnormally.
Firstly
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, the engine made loud noises when I exceeded normal driving speed. Eventually, the
car
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 started stalling in some locations. After experiencing these issues, I attempted to reach your support
team
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. Unfortunately, I received no responses. I would appreciate it if the
team
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 manager could call me as soon as possible.
This
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 would give me the opportunity to explain my concerns and seek a solution for my
car
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. Getting my
car
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 fixed or replaced would greatly improve my situation. I urge your
team
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 to understand my concern and respond promptly. Yours faithfully, Lavin

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coherence cohesion
Ensure that each paragraph discusses a single idea clearly to improve coherence.
task achievement
While the tone is mostly suitable, make sure the language is consistently courteous to maintain professionalism.
coherence cohesion
The letter is well-structured with clear paragraphs, making it easy to follow.
task achievement
The task response is complete, with all required points addressed in detail.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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