You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

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Dear Sir or Madam I hope

this

Linking Words

letter finds you well. The reason why I am writing

this

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letter to you is that my new

phone

Use synonyms

,which I bought from your

shop

Use synonyms

is not working very well. I want to change

this

Linking Words

phone

Use synonyms

and get 100$ as

Correct article usage

apply

show examples

compensation. One week ago,on 19 October I visited to

shop

Use synonyms

named "Everything About Electronics" on Main Street in London.The worker demonstrated the

phone

Use synonyms

and turned it on there.

Moreover

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,he said that I should charge when the

phone

Use synonyms

loses all the battery in first time.When I bought

this

Linking Words

device and came home it was working. I put it to charge when it turned off. I used it for about 4 days and on the

fifth-day

Correct your spelling

fifth day

show examples

mobile

Correct pronoun usage

my mobile

show examples

just turned off and did not work after that. I did not do anything,which could damage it. After that, I went to the

shop

Use synonyms

and paid more than 20$ to understand my

phone

Use synonyms

's problem.

Although

Linking Words

workers in the service said that they fixed it and I

can

Wrong verb form

could

show examples

use it without any problems,yesterday my mobile broke again. As in the document

writtin

Correct your spelling

writing

, I can return my

phone

Use synonyms

and can change it to new.

Additionally

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, you wrote in the 2.1 prompts that if the consumer has some type of uncomfortabilities

Change preposition

with

show examples

workers or service, the

shop

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will pay 100$ as compensation. I want to change my

phone

Use synonyms

to another and return my money,which I spent

Change preposition

show examples

service.

Furthermore

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,I hope you will give 100$ too. Please,write your reply letter as soon as possible. Yours faithfully, Jack Smith

makemoneyizzy16Sat Oct 19 2024

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coherence cohesion

To enhance the coherence of the letter, ensure that sentences and ideas flow logically and clearly. For instance, separating the problem description from the resolution attempts into distinct paragraphs can aid clarity.

task achievement

Ensure all actions taken and desired outcomes are described distinctly for improved task achievement. Reiterate the actions you've taken clearly and state precisely what you expect from the manager.

greeting and closing

The greeting and closing of the letter are formatted well, providing a polite and suitable writing tone throughout the letter.

coherence cohesion

Each paragraph generally addresses a single idea, making for a clearer understanding of the situation described.

task achievement

The letter clearly describes the product issue and the actions taken to resolve it, demonstrating solid task achievement.

suitable writing tone

The writing tone remains formal and respectful, maintaining a suitable tone for a letter of complaint.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

255 words

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Topic Vocabulary:

electronic device
brand
model
features
malfunction
troubleshooting
customer service
resolve the problem
frustration
refund
repair
replacement
prompt assistance
attention
sincerely
regards

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You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

Word Count

You need to take some time off work and want to ask your manager about this. Write a letter to your manager. In your letter • explain why you want to take time off work • give details of the amount of time you need • suggest how your work could be covered while you are away

In some countries, it is becoming increasingly common for people to follow a vegetarian diet. Do the advantages of this outweigh the disadvantages ?

In some countries university students live at home with their family while they study, whereas in other countries students attend university in another city. Do you think the benefits of living away from home during university outweigh the disadvantages?

More and more children are accessing the Internet unsupervised and at younger age. This can sometimes put them at risk. What problems do you think parents face when dealing with their children using the Internet?