IELTS Writing Correction Service /
Writing Samples /
Band 5.5

Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

#internet #connection #service #provider #engineer #visit #home #request #reduction #bill
Dear Sir, I am writing to bring your attention to an issue I recently encountered with your
internet
 service. I used your
internet
 service
before
Change preposition
for
show examples
 a year but
this
 incident was quite disappointing. Since
last
 month the speed of the
internet
 has been very slow. I have to submit an important project today until
at
Change preposition
apply
show examples
midnight, but it is
immpossible
Correct your spelling
impossible
 for me to complete it at an exact time without the
internet
.
Moreover
, I was unhappy with
unprofessional
Correct article usage
the unprofessional
show examples
 behaviour that I received from the customer service team when I
connecting
Wrong verb form
connected
show examples
 them regarding
issue
Add an article
the issue
show examples
. I request
to
Change preposition
apply
show examples
you kindly arrange an engineer who will visit
to
Remove the preposition
apply
show examples
my home and fix it as soon as possible. so that I can complete my project on time without any
obstacle
Fix the agreement mistake
obstacles
show examples
. Please give me
refund
Add an article
a refund
show examples
with
Change preposition
for
show examples
bill
Add an article
the bill
show examples
 because I am not taking the benefit of
Add an article
the internet
show examples
internet
Capitalize word
Internet
show examples
this
 month. I hope
this
 will
empathetic
Add a missing verb
be empathetic
show examples
 enough to comprehend
of
Change preposition
apply
show examples
the problem. Looking forward to a positive and prompt response from your side. Yours truly, Ram
Submitted by navdeepbajaj89 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Structure
Ensure clearer separation between ideas by dedicating distinct paragraphs to each main point.
Task Response
Provide more specific details about the problems faced, such as error messages or specific times of disconnection, to improve task achievement.
Language and Tone
Consider using more formal language or reviewing sentence structure for clarity and precision in communication.
Task Response
The letter clearly identifies the main issue and expresses the sender's dissatisfaction.
Clarity and Task Response
The request for an engineer visit and a bill reduction is clearly stated.
Politeness and Closure
The closing paragraph nicely wraps up the letter with a polite but firm request for assistance.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Dissatisfaction
  • Intermittent
  • Impact
  • Urgency
  • Compensation
  • Resolution
  • Service provider
  • Inconvenience
  • Streamlining
  • Connectivity
What to do next:
Look at other essays: