Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir or Madam I hope
this
letter finds you well. I am writing to you to provide an expected situation with internet speed.
First,
due to
my remote work from home, I changed my standard settings to the premium option
last
month. Unfortunately, I can't say my satisfaction with the new services.
Moreover
, the new option should raise up an unstoppable connection and reduce disconnection from the main server,
on the
contrary
Add the comma(s)
contrary,
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it didn't happen. In
this
letter, I kindly ask you to make an appointment
an
Change preposition
for an
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engineer to visit my house and try to fix
this
problem
as
Change preposition
apply
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in the near future as possible,
due to
the fact
this
situation affects my productivity at work.
Additionally
, should I get a number of money back or any discount on my future bills? As I said in our contract, you reduce the next bill if something happens for more than 4 hours. I appreciate your attention to
this
matter and look forward to your prompt response. Yours sincerely Vlad Ik.
Submitted by vladislavikonnikov112 on

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coherence cohesion
Ensure that each paragraph focuses on a single idea to enhance clarity and coherence.
coherence cohesion
Avoid merging multiple issues in a single paragraph. Allocate separate paragraphs for different points you raise.
task achievement
The letter includes all necessary components: description of the issue, request for an engineer visit, and a request for billing adjustment.
task achievement
The tone remains polite and formal, which is appropriate for a letter of complaint to a service provider.
coherence cohesion
The letter closes with a courteous sign-off that reinforces the request for action, making it seem more likely for the reader to respond positively.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • Dissatisfaction
  • Intermittent
  • Impact
  • Urgency
  • Compensation
  • Resolution
  • Service provider
  • Inconvenience
  • Streamlining
  • Connectivity
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