The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
The provided chart and table display data on traveller contentment with major airlines and specific aspects of air travel in the United States over three years.
Overall
, there is an increase in satisfaction
with airlines’ performance over time. Additionally
, satisfaction
with certain aspects of the flying experience such
as ticket price and comfort of seat, remained consistently high.
In terms of general airline satisfaction
, the percentage of satisfied passengers increased from 65 per cent
in 1999 to 69 per cent
in 2000, reaching 72 per cent
by 2007. In contrast
, dissatisfaction dropped from 32 per cent
in 1999 to 29 per cent
in 2000 and further
to 24 per cent
by 2007.
Looking at specific aspects, the satisfaction
with flight attendants' courtesy was consistently high. Starting at 88 per cent
in 1999 and rising to 92 in 2007. Ticket prices saw improvement in satisfaction
from 45 per cent
to 65 per cent
during this
period of time, while
schedule satisfaction
remained stable around
75 to 79 per Change preposition
at around
cent
throughoutSubmitted by ru.kabiru.biru on
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Vocabulary: Replace the words satisfaction, cent with synonyms.
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Vocabulary: The word "increase" was used 2 times.
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Vocabulary: The word "remained" was used 2 times.
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