You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter, » explain why you are writing » express concern about the missing card » ask them what they intend to do

Dear Sir, I am writing
this
letter to express my concern and dissatisfaction about the empty envelope which I received yesterday. I want you to take
a
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apply
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prompt action on it. Undoubtedly, I received an envelope
of
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for
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issuing
new
Correct article usage
a new
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card through the post office. But my excitement turned
out
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apply
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into dissatisfaction when I found it with receipts only and no card inside
in
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it. I tried to find it nearby but my all efforts were in vain. I am only concerned about my personal data which is at risk right now and it can be used by others to hack my personal information at all. I want you to take
this
matter seriously and block my account immediately to
escape
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protect
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me from any kind of mishappenings.
Also
, I want to know about the reissuing process of
new
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a new
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card and the fee you charged for it. I will be very
thankful
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grateful
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to you. Hope to hear back from you soon! Yours Faithfully, Sam
Submitted by kaurjagdeep2097 on

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task achievement
Include more details on how you searched for the card or any initial actions taken.
coherence cohesion
Ensure each paragraph focuses on a single clear point and is fully developed.
task achievement
The letter covers all required points: explanation, concern, and inquiry about further actions.
task achievement
The letter uses an appropriate tone for formal communication with a bank.
coherence cohesion
The paragraphing is clear, with each section addressing a specific part of the task.
coherence cohesion
The letter concludes effectively with a closing that invites a response.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Essentional vocabulary list for IELTS Writing 7+

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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