You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press. The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.

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Dear Sir/Madam, I am writing to complain about the misleading information that was being advertised in the press.

Last

Linking Words

week I saw an advertisement about the discounted purses which you were selling on your website and I ordered one.

Initially

Linking Words

, the discounted price was offered for two weeks in the period from the 20th to

30th

Correct article usage

the 30th

show examples

November

Change preposition

of November

show examples

. I placed the order on the online shop on November 25th and expected to get the item with the discount as stated in your leaflet.

However

Linking Words

, I was charged the full price of the purse and the discount was not applied. I tried to contact the customer service several times but I did not receive any help or an explanation about the situation. What is more, the customer service employees were being rude and completely unprofessional. I felt very disappointed, offended and humiliated. I would like to get a full refund or I would like to get a discount that had been advertised in the press. And

also

Linking Words

, next time make sure that your employees are well trained for the job. I am looking forward to hearing from you soon. Yours faithfully,

oimigleMon Dec 02 2024

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Single Idea Per Paragraph

Ensure that each paragraph addresses a single main idea for even better clarity.

Complete Response

Include a slight expansion on why the offer's withdrawal was particularly upsetting to enhance task achievement.

Logical Structure

The letter maintains a clear and logical structure, guiding the reader through the problem and the desired resolution step-by-step.

Greeting and Closing

Both the greeting and closing of the letter are appropriate and professionally presented.

Coherence and Cohesion

Each paragraph flows logically from one to the next, aiding the overall coherence of the letter.

Suitable Writing Tone

The writing tone is suitably formal and conveys your dissatisfaction effectively without being disrespectful.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

189 words

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Some people believe that all company decision should be taken by managers, whereas, others think it is better to include employees while decision making ? Discuss both points and give your opinion

Although many people value their public parks, this space could be used for other purposes such as residential areas for over growing population or to develop business and boost economics. To what extent do you agree or disagree with this?

An english speaking friends son wrote to you that his/her son would travel to country for a short holiday before starting his university. write a letter to the friend to Invite the friend’s son to visit. Suggest interesting things he can do in the country. Describe the weather in the country.