You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.

Dear Sir or Madam, I writing to express my dissatisfaction regarding. I went to your
store
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to get a new
phone
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but it did not work and to bring to your attention the concerns I have encountered formally. I believe it is important to address
this
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matter
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promptly to resolve. On Monday I purchased
new
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a new
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device from your
store
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. Unfortunately, my experience was far from satisfactory. I bought a new
phone
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your
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from your
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store
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but when I got home and opened the package it did not work.
This
Linking Words
issue has had a significant impact on me, causing inconvenience and distress. I expected better from your
store
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, and
current
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the current
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situation does not meet the standards of quality and service that I have come to associate with your brand. I want to complain about what happened.
I
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In
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light of the above, I am seeking compensation for the
phone
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in question
phone
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. I believe that a fair resolution to
this
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matter
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would be satisfying my needs. I trust that your company values it is customers and is committed to providing excellent service. I expect
this
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matter
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to be addressed promptly and resolved to my satisfaction. Thank
your
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you your
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for prompt attention to
this
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issue. I believe that, with your cooperation, we can resolve
this
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matter
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amicably.
Your
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Yours
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sincerely, Diyorbek Olmosov.

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coherence cohesion
Ensure that each paragraph focuses on a single idea to enhance clarity and coherence.
task achievement
Make sure to clearly state the malfunction or issue you experienced with the phone at the beginning of the letter for better task achievement.
suitable writing tone
The letter uses appropriate language for a formal complaint and maintains a polite tone throughout.
greeting and closing
The opening and closing of the letter are well-structured and suit a formal complaint letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite
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