The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The charts present ratings of the Parkway
Hotel
customer service that were judged by 100 customers in 2005 and 2010.
Overall
, customers find that the Park Hotel
already making their services to be better than in 2005, as we can see in the charts, Many customers chose to fill out the questionnaires with good judges in 2010.
Furthermore
, in 2005 the quality of services at the Parkway Hotel
was quite bad, they got poor and very poor judges at 21% and 15%, respectively. Then
, for the excellent just 5%, the judge for good at 14% and for satisfactory 45%.
Moreover
, the Park Hotel
has developed its service. As shown above, for the poor and the very poor decreased to 12% and 4%, which is a good point. Satisfactory fell to 17% in 2010 but good and excellent, significantly increased to 39% and 28%.Submitted by raudahalimah on
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