You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: – and describe the accident – how the staff helped you – how similar situations could be prevented in the future.

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Dear Sir, I am writing to express my positive experience with your staff members as expected they helped us during the fire alarm incident which happened in a theatre a few weeks ago. On the 22nd of October, my family planned a movie night at your theatre. we were seated in the
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row and suddenly heard a fire alarm everybody started rushing and it was dark in the hall. your staff arrived there and helped every single person to evacuate safely through a different exit. They tackle the situation in a very professional way. After that, we heard an announcement that it was just a small incident and everybody was safe and could return to the hall to continue a movie. They offered free meals for the inconvenience.
However
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,
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type of issue can happen in the future, to prevent
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situation proper exit sign should be installed and before starting the movie instructions should be given on a priority basis so that everyone knows what to do if anything happens. I hope you take
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matter into consideration and come up with a solution. looking forward to hearing from you soon. Yours faithfully, Alex
Submitted by shubhdeepkaur2 on

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coherence cohesion
Try to make each paragraph focus on a single idea or aspect of your experience to improve clarity.
task achievement
Ensure to cover all bullet points comprehensively in your letter.
task achievement
The letter maintains a polite and formal tone throughout, which is suitable for a letter to a manager.
coherence cohesion
The letter contains a logical structure with a clear description of the incident, the response, and suggestions for future prevention.
coherence cohesion
The greeting and closing of the letter are appropriate and add to the overall formal tone.
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