You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, say about the holiday and where you stayed  mention why you are unhappy about the hotel where you stayed say what you would like the travel agency to do  Write at least 150 words

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Dear Sir or Madam, I understand that no business likes to hear these kinds of things from their customers, but sometimes, we just can not help but complain about the poor or bad service. I am not too happy about the
hotel
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that you booked for me recently. The name of the
Hotel
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was “Concordia
Hotel
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”, located in the city of Lisbon, and I was supposed to stay there from 5th to 9th June, to enjoy my new year’s holiday that was arranged by you. Unfortunately, I had to check out of the
hotel
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after spending only two nights there because of some unpleasant experience. First of all, I did not find the
hotel
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rooms to be clean enough for the prices I paid. It had a bad odour that made me irritated as long as I stayed there.
Moreover
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, the
hotel
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did not offer me any free shuttle service anywhere in the city even though
that is
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exactly what I was told. I did not get the services that I was promised by your travel agency. So, it is only fair that I get a full refund of the money that I paid for the
hotel
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charges. I hope to hear from you soon regarding
this
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. Yours faithfully, Freddy Noble
Submitted by ruchin27 on

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task achievement
Consider elaborating more on specific details of your dissatisfaction, such as the condition of the room or lack of amenities advertised.
coherence cohesion
Ensure ideas are logically connected to enhance clarity and flow.
task achievement
The letter maintains a formal tone appropriate for a complaint to a travel agency.
coherence cohesion
Your greeting and closing are polite and suitable for the context.
coherence cohesion
Each paragraph addresses a single point, making the letter easy to follow.
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