You recently bought a new computer for your job in the office. There is a problem with the internet connection to your computer. Write a letter to the IT support manager. In your letter: · Explain the details of your computer · Describe the problem that you have · Ask for help to solve this problem

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Dear Sir or Madam, I am writing

this

Linking Words

email to register an issue regarding the laptop I recently ordered. It is an Apple MacBook with the following configuration: 9th-generation chipset, 16 GB RAM, 1 TB SSD, and a 2-core processor. It was ordered about two months ago and was received yesterday. As the laptop is brand new, it is currently under warranty. After unboxing, when I connected it with our company's wireless network, I noticed that the internet connection was not working.

Furthermore

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, I tried to browse a few online websites,

such

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as google.com and facebook.com, but there was no response from the server.

This

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machine is crucial for our current project's success;

therefore

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, I request you to help us fix it as quickly as possible. If required, I can block a meeting room to discuss the problem in detail. Meanwhile, could you please ask the IT team to provide me with a replacement so that I can continue my work? Thank you for your resolution, and I look forward to your prompt reply. Yours faithfully, Raman Kumar

turanavdeepFri Jan 10 2025

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task response

Ensure that the introduction provides a brief context to the issue before diving into the details, even though the current context is clear.

task response

Include a bit more detail on any troubleshooting steps you may have already tried beyond connecting to the network and browsing websites.

coherence cohesion

The letter has a clear and logical structure, making it easy to follow the points made.

task achievement

Uses appropriate formal tone suitable for a letter to an IT support manager.

coherence cohesion

Paragraphs are well-organized, with each focusing on a single idea or aspect of the issue.

4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

178 words

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Topic Vocabulary:

Intermittent connection
Operational efficiency
Networking cables
Wireless fidelity (Wi-Fi)
Technical specifications
Remote assistance
Troubleshooting steps
Configuration settings
Latency issues
Bandwidth
Technical support
Network adapter
ISP (Internet Service Provider)
Hardware/software compatibility
Diagnostics test
Urgency
Connectivity
Data transfer rate

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