You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: •describe the item •explain what the issue is •suggest what you expect the manager to do

#item #company #manager #•describe #•explain #•suggest

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Dear Sir or Madam, I am writing

this

Linking Words

letter to make you aware of the issue which I have been encountering since I made

this

Linking Words

purchase.

Last

Linking Words

week, I bought the latest version of the Asus data processor from your original website www.asus.com.

This

Linking Words

is black in color and the model is 8th generation Core i5.

As one

Correct word choice

One

show examples

of my friends suggested

this

Linking Words

new

laptop

Use synonyms

because of the advanced features and great battery life it provides within a budget. There are so many issues with

this

Linking Words

laptop

Use synonyms

, but the primary concern is the poor battery health, every time I want to do something, it closes automatically and deletes all the information I saved. Not only

this

Linking Words

butthe

Correct your spelling

but the

processor of

this

Linking Words

technology is

also

Linking Words

very slow

Remove the comma

apply

show examples

and takes too much time to start which sometimes causes delays in my assignments and joining classes. I would be very grateful to you if my issue is being resolved soon whether by replacing

this

Linking Words

laptop

Use synonyms

or fixing the problems I am facing with

this

Linking Words

laptop

Use synonyms

. If it is not possible, I would be even happier to get my money back which I have paid to you via PayPal. I look forward to your quick response to

this

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matter. Yours Sincerely, Amanjot Kaur.

Submitted by amanjotkaur0303 on Thu Jan 16 2025

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task achievement

Consider revising 'this is black in color' to 'it is black in color' for better sentence flow.

coherence cohesion

Ensure each paragraph is focused on a single idea, e.g., discuss battery issues separately from processor speed issues.

task achievement

The letter maintains a polite and respectful tone throughout, which is appropriate for formal letter writing.

coherence cohesion

The letter has a clear logical structure with an introduction, explanation of issues, and a suggestion for resolution.

3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

208 words

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Topic Vocabulary:

defective
malfunction
brand new
refund
replacement
warranty
customer satisfaction
purchase date
order number
compensation
resolution
escalation
damaged
substandard
retailer

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