You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter: • give details of the delivery • describe what was damaged • say what you would like the manager to do

Dear Sir/Madam I am writing to you because I have some problems with your employees, and I would like to tell you about

this

Linking Words

situation. So, I have bought the sofa and called your company because I needed a delivery.

Guys

Correct article usage

The guys

show examples

came to me at 8 a.m. on Sunday, and I had worked.

Then

Linking Words

, when I returned home, I saw that some of my statues were damaged.

However

Linking Words

, they didn’t tell me anything, and I was very disappointed about that.

Also

Linking Words

, they moved my computer, and it doesn’t work now. Of course, I didn’t like it.

That is

Linking Words

why I am writing to you.

Overall

Linking Words

, I don’t want to make a scandal with you; I just want to receive my money back, and

that is

Linking Words

all.

At the end

Linking Words

, I give you my contacts, and you can call me if needed. Thank you, best regards, Jane.

acaitaz

Jan 22, 2025

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task response

Be clear about what you want. State the one main action you need and set a time for a reply. Add the order number and the date of delivery. Describe the damage with short facts.

coherence and paragraphing

Use one idea per part. Start with a plan: who, what, when. Put the delivery details in one part, the damages in another, and your request in the last part.

language

Use simple words and short sentences. Check small mistakes like tense or word order and fix them before you send the letter.

greeting closing

Polite opening and closing.

task achievement

The writer states what they want (a refund).

coherence

Some delivery details are given.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

146 words

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