You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: a) introduce yourself b) explain the problem c) and state what action you would like from the company

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Dear Sir/Madam, I am RK from Montreal, Canada, I am writing
this
Linking Words
letter to bring to your attention in dissatisfaction with your ABC company's
customer
Use synonyms
service. On March 20th, I purchased the 55-inch television in your company. unfortunately, it didn't work properly
while
Linking Words
connected to the TV to a power socket. It has fluctuated in very regular intervals.
Therefore
Linking Words
I have decided to contact the
customer
Use synonyms
service toll-free number. Even though I have tried multiple times the call was not established.
Then
Linking Words
I contacted the store where I had purchased the Television But they asked me to contact the manufacturer regarding
this
Linking Words
problem.
Therefore
Linking Words
, I would like you to replace the existing television with a new one with a properly tested product.
In addition
Linking Words
, regularising your
customer
Use synonyms
service to contact the
customer
Use synonyms
if they need any assistance in terms of product deficiency
it
Correct pronoun usage
apply
show examples
would be greatly appreciated. Thank you for your prompt response on
this
Linking Words
urgent matter. Kind regards, RK

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grammatical accuracy
Make sure to check for grammatical errors, such as 'the TV to a power socket' which should be 'the TV to a power socket.'
content development
Consider adding more personal details, such as your full name or specific store name, for a stronger introduction.
structure
Your letter has a clear structure, with a good introduction, explanation, and request at the end.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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