You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter: Describe the problem with the device. Explain what you have done to try to resolve the issue. State what you would like the manager to

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Respected sir
Correct your spelling
Dear Sir
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, I hope you are doing well. I have been a loyal customer and purchasing electronic devices since 2014.
Linking Words
Last
Change the article
The last
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saturday
Change the capitalization
Saturday
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, I brought a Smart Phone from your shop and it is having some malfunctions. I purchased a Sony SmartPhone and Bluetooth Speakers in your discount sale.
However
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, it was in good condition until Wednesday after that it is not working properly. I am having issues with
display
Correct article usage
the display
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and sometimes
touch
Correct article usage
the touch
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screen is not responding. Since I thought it
is
Wrong verb form
was
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a minor bug so I restarted the mobile and updated the Operating System but
still
Add a comma
still,
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the issue
is
Wrong verb form
was
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not resolved. I even tried to delete the excess storage but the problem was still there. I kindly request you to replace the mobile with
new
Correct article usage
a new
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one. I would like you to look into
this
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complaint and resolve it as soon as possible. Even one of
Correct pronoun usage
your friend
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friend
Fix the agreement mistake
friends
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is
Verb problem
has
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encountered with same problem with your mobile. I look forward
for
Change preposition
to
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your prompt response Yours faithfully, Santhoshkumar

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task achievement
Consider adding more details about the specific malfunction and your troubleshooting process to enhance the completeness of your response.
coherence and cohesion
Try to improve the clarity by ensuring that each paragraph focuses on a single idea more distinctly.
task achievement
Polite and respectful tone is maintained throughout the letter.
coherence and cohesion
The letter follows a logical structure with a clear introduction, body, and conclusion.
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