You recently bought a piece of computer equipment but it was broken. You work at home and you need this equipment for your work. Write a letter to the shop manager. In this letter: • describe the problem with the equipment • explain how this problem is affecting your work • say what you would like the shop to do

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Dear Sir or Madam, I am writing

this

Linking Words

letter to express my dissatisfaction with my recent purchase from your store. Since my previous

keyboard

Use synonyms

was not working properly, I ordered a new Asos

keyboard

Use synonyms

from your website

last

Linking Words

week. When the item was delivered and I unboxed it, I noticed that there

Wrong verb form

was

show examples

a huge scratch on the left side of the device.

Moreover

Linking Words

, after a

while

Linking Words

, I realized that

this

Linking Words

hi-tech equipment is

incompetile

Correct your spelling

incompatible

with my computer, and it cannot be connected to the systems that have been made before 2020. Since I am an author and I am writing a new book,

this

Linking Words

is an

urget

Correct your spelling

urgent

matter for me to replace it.Unfortunately, I am unable to proceed

Change preposition

with my

show examples

job which is making my life

inconveniet

Correct your spelling

inconvenient

Consequently

Linking Words

, I would highly appreciate it if you

coulde

Correct your spelling

could

replace

this

Linking Words

gadget as soon as possible. I can send

this

Linking Words

keyboard

Use synonyms

back and order a new one online. The receipt and some photos of the

keyboard

Use synonyms

are attached to

this

Linking Words

letter. Please do not hesitate to contact me should you need

further

Linking Words

information.I look forward to hearing from you in the near future. Yours faithfully Sina John

tabans1992Tue Feb 18 2025

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task achievement

Consider revising the introduction to clarify the dissatisfaction more directly.

coherence and cohesion

Ensure all sentences are clear and complete to enhance readability.

coherence and cohesion

It's important to check your spelling and grammatical accuracy, such as 'incompetible' (should be 'incompatible') and 'urget' (should be 'urgent').

task achievement

You have provided a clear description of the problem and its impact on your work.

coherence and cohesion

Your closing statement is polite and expresses anticipation for a prompt response, which is effective in a formal letter.

6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

194 words

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