You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. – I am on vacation • Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit

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Dear Bank manager I hope

this

Linking Words

letter finds you well. My name is Krushang

patel

Change the capitalization

Patel

show examples

, and I am a long-time customer of

Bank

Correct article usage

the Bank

show examples

of Nova Scotia, holding a credit

card

Use synonyms

account with you. I am currently on vacation and have just received my latest credit

card

Use synonyms

statement, which contains several high-value purchases that I am certain I did not make. As I have been away, I have not used my credit

card

Use synonyms

for any recent transactions, yet the statement lists multiple expensive purchases. I am concerned that my

card

Use synonyms

details may have been compromised, leading to unauthorized transactions. I kindly request that you investigate

this

Linking Words

matter urgently and provide clarification on these charges.

Additionally

Linking Words

, I would appreciate it if you could issue a revised statement reflecting only legitimate transactions and take the necessary steps to prevent

further

Linking Words

fraudulent activity on my account. If required, I am happy to cooperate in any way to resolve

this

Linking Words

issue promptly. Thank you for your attention to

this

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matter. I look forward to your swift response. Yours sincerely, Krushang Patel.

bhat.shweta17Sat Feb 22 2025

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task achievement

Consider adding a specific request for a timeline for the investigation to enhance clarity.

coherence and cohesion

Ensure that the introduction mentions how long you have been a customer for more warmth and personal touch.

coherence and cohesion

The letter has a clear and logical structure, making it easy for the reader to follow your points.

task achievement

You have maintained a suitable and polite tone throughout the letter, which is commendable.

3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

176 words

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