IELTS Writing Correction Service
Writing Samples
Band 5.5

Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

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Dear Sir or Madam, I am writing
this
Linking Words
 letter to register a
complain
Replace the word
complaint
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 about the item that I ordered from your company. I
had
Unnecessary verb
apply
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ordered a
smart watch
Correct your spelling
smartwatch
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last
Linking Words
 week at your e-commerce website. The order number is 1011 and it was placed on Monday, March 12th.
Order
Add an article
The order
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 consisted of a Blue smart watch branded as Titan X100. I was elated when I received the order before
scheduled
Correct article usage
the scheduled
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 delivery time but all my happiness turned sour when I found that
watch
Correct article usage
the watch
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 did not work as expected. One of the primary
feature
Change to a plural noun
features
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 of
this
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 product is the step counter which is not functioning properly. It gives very
innacurate
Correct your spelling
inaccurate
 and random readings.
Although
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 I followed all
steps
Correct article usage
the steps
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as
Correct word choice
apply
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mentioned in
user
Add an article
the user
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 guide it still couldn't help me. I would appreciate you to replace the item with
new
Correct article usage
a new
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 one in proper working condition. I am looking forward
for
Change preposition
to
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 your help on
same
Correct article usage
the same
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. Yours sincerely, Mr. Dua

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task achievement
Consider providing more details about the order, such as the total cost or any specific features that attracted you to the product.
coherence and cohesion
Make sure to clearly separate your ideas into distinct paragraphs to improve readability. Each paragraph should focus on one main idea.
coherence and cohesion
Revise for spelling errors, e.g., 'innacurate' should be 'inaccurate'.
task achievement
The letter is polite and maintains a formal tone throughout, which is very suitable for a complaint letter.
task achievement
You provided a clear request for action, which helps the company understand how to resolve your issue.
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