You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do You should You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear sir, I am writing to you about my dissatisfaction with your company's customer service

as well as

Linking Words

the

car

Use synonyms

that I just purchased from you recently. I tried to contact the company about the issues that I have with my

car

Use synonyms

but I did not get any response from your team.

Firstly

Linking Words

I tried to call but nobody was picking up the call. After that, I decided to send messages and emails to the company but I got no response from you which was not acceptable for me. I am not happy with your service. Moving forward, the

car

Use synonyms

that I just purchased from you recently is not working well. Just a few days later, it showed some issues. When I drove it to my work it just stopped in the middle of the road and after that, I took it to a mechanic and he said I

need

Wrong verb form

needed

show examples

to change the engine. I am not satisfied with the service and your second-hand

car

Use synonyms

. I wanted you to fix

this

Linking Words

issue as soon as possible and either exchange the

car

Use synonyms

with another one or fix the problems within it. I hope you will consider

this

Linking Words

issue more seriously and make it right. Yours sincerely,

manveer

Correct your spelling

Ranveer

Tanveer

gillcaptain0099Wed Mar 05 2025

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Task Achievement

While your letter addresses all the required points, make sure to elaborate on your dissatisfaction with more details, which will strengthen your case.

Coherence and Cohesion

Try to improve the flow of ideas between paragraphs. Using linking words can help make the writing more cohesive.

Coherence and Cohesion

Be sure to standardize your greeting and closing, capitalizing 'Sir' in the greeting and your name at the end for professionalism.

Task Achievement

You clearly explained the problems you've had with contacting the company, which is an essential part of the task.

Task Achievement

Your request for action is clear and detailed, indicating what you expect from the company.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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3
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

206 words

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Topic Vocabulary:

second-hand car
used cars
customer service
dissatisfaction
contact
mechanical problems
warning lights
dashboard
unusual noises
refund
inspection
repair
qualified technician
resolution
frustration
multiple methods

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Use a variety of complex and simple sentences

Some people think that children should begin their formal education at a very early age. Others think they should begin after 7 years of age. Discuss both views and give your own opinion.

In some countries young people are encouraged to work or travel for a year between finishing high school and starting university studies. Discuss the advantages and disadvantages for young people who decided to do this.

Many people argue that museums and art galleries should present the nation's art, as opposed to artwoks from other countries. To what extend do you agree or disagree?

Stress is now a major problem in many countries around the world. What are some of the factors in modern society that cause stress, and how can we reduce it? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

When designing a building most important factor is intended use of the building rather than its outward appearance. To what extend do you agree or disagree?